Mediating effects of consumer trust, consumer commitment and customer satisfaction, in buyer-seller relationships: an investigation of auto service centers in Indonesia /

Mediating effects of consumer trust, consumer commitment and customer satisfaction, in buyer-seller relationships: an investigation of auto service centers in Indonesia /

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Bibliographic Details
Main Author: Jasfar, Farida
Format: Thesis Book
Language:English
Published: Fort Lauderdale, Florida : Wayne Huizenga Graduate School of Business and Entrepreneurship, Nova Southeastern University, 2001
Subjects:
Consumer behavior > Indonesia
Consumer satisfaction > Indonesia
Service stations > Indonesia
Automobiles > Indonesia > Maintenance and repair
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Description
Physical Description:xi, 170 p. : ill. ; 22 cm.
Bibliography:Bibliography : p. 160-170

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