Measuring the effectiveness of the implementation of total quality management programmes in the Malaysian Public Service sector /

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Bibliographic Details
Main Author: Sharifah Latifah Syed A. Kadir
Format: Thesis Book
Language:English
Published: Bangi : Fakulti Sains dan Teknologi, Universiti Kebangsaan Malaysia, 2001
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Description
Physical Description:xviii , 255 p. : ill. ; 30 cm.
Bibliography:References : p.202-212