Measuring the effectiveness of the implementation of total quality management programmes in the Malaysian Public Service sector /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
Bangi :
Fakulti Sains dan Teknologi, Universiti Kebangsaan Malaysia,
2001
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| Subjects: | |
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| Physical Description: | xviii , 255 p. : ill. ; 30 cm. |
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| Bibliography: | References : p.202-212 |