Measuring the effectiveness of the implementation of total quality management programmes in the Malaysian Public Service sector /

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Bibliographic Details
Main Author: Sharifah Latifah Syed A. Kadir
Format: Thesis Book
Language:English
Published: Bangi : Fakulti Sains dan Teknologi, Universiti Kebangsaan Malaysia, 2001
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245 1 0 |a Measuring the effectiveness of the implementation of total quality management programmes in the Malaysian Public Service sector /  |c Sharifah Latifah Syed A. Kadir 
260 |a Bangi :  |b Fakulti Sains dan Teknologi, Universiti Kebangsaan Malaysia,  |c 2001 
300 |a xviii , 255 p. :  |b ill. ;  |c 30 cm. 
502 |a Thesis (Doctor of Philosophy) - University of Western Australia, 2001 
504 |a References : p.202-212 
650 0 |a Total quality management  |z Malaysia 
650 0 |a Organizational change  |z Malaysia 
650 0 |a Public administration  |z Malaysia 
650 0 |a Quality control  |z Malaysia 
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