Quantitative analysis of the expectations and realized benefits of ISO 9000 certification as reported by companies in Indonesia /

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Bibliographic Details
Main Author: Roger, Erik
Format: Thesis Book
Language:English
Published: Dominguez Hills : California State University, 2002
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Description
Physical Description:vi, 218 p. : ill. ; 22 cm.
Bibliography:Includes references : p. 69-71