Quantitative analysis of the expectations and realized benefits of ISO 9000 certification as reported by companies in Indonesia /
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Main Author: | |
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Format: | Thesis Book |
Language: | English |
Published: |
Dominguez Hills :
California State University,
2002
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Physical Description: | vi, 218 p. : ill. ; 22 cm. |
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Bibliography: | Includes references : p. 69-71 |