A study of academic service quality and instructional quality in a Midwestern Higher Education environment /
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Main Author: | |
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Format: | Thesis Book |
Language: | English |
Published: |
Des Moines :
Drake University,
2000
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Subjects: | |
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Physical Description: | 112 p. : ill. ; 18 cm. |
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Bibliography: | References : p. 72-80 |