Permodelan pengukuran kualiti IPT dari perspektif pelanggan dalaman /

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Bibliographic Details
Main Author: Roziah Mohd. Janor
Format: Thesis Book
Language:Malay
Published: Bangi : Fakulti Sains dan Teknologi, Universiti Kebangsaan Malaysia, 2002
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Description
Physical Description:xxi, 217 p. : ill. ; 30 cm.
Bibliography:Rujukan : h. [180]-189