Service quality and its influences in the internet context /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
Glasgow, United Kingdom :
University of Strathclyde,
2004
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| Subjects: | |
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| Physical Description: | 2v. : ill. ; 30 cm. |
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| Bibliography: | References : p. 393-425 |