Toelle, S. (2006). The linkages among service quality attributes, customer value, customer satisfaction, and customer loyalty in Indonesian retail banking settings. Nova Southeastern University.
Chicago Style (17th ed.) CitationToelle, Sulistyawati. The Linkages Among Service Quality Attributes, Customer Value, Customer Satisfaction, and Customer Loyalty in Indonesian Retail Banking Settings. Florida: Nova Southeastern University, 2006.
MLA引文Toelle, Sulistyawati. The Linkages Among Service Quality Attributes, Customer Value, Customer Satisfaction, and Customer Loyalty in Indonesian Retail Banking Settings. Nova Southeastern University, 2006.
警告：這些引文格式不一定是100％准確.