The linkages among service quality attributes, customer value, customer satisfaction, and customer loyalty in Indonesian retail banking settings /
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| Main Author: | |
|---|---|
| Format: | Thesis Book |
| Language: | English |
| Published: |
Florida :
Nova Southeastern University,
2006
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| Subjects: | |
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| 008 | 061127s2006 flua g m 000 0 eng | ||
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| 039 | 9 | |a 200702181524 |b dollah |c 200701311702 |d fati |c 200701311659 |d fati |c 200701191712 |y 11-27-2006 |z jumain | |
| 043 | |a a-io--- | ||
| 090 | |a HF5415.335.T643 2006 tesis | ||
| 090 | |a HF5415.335 |b .T643 2006 tesis | ||
| 100 | 1 | |a Toelle, Sulistyawati | |
| 245 | 1 | 4 | |a The linkages among service quality attributes, customer value, customer satisfaction, and customer loyalty in Indonesian retail banking settings / |c by Sulistyawati Toelle |
| 260 | |a Florida : |b Nova Southeastern University, |c 2006 | ||
| 300 | |a ix, 163 p. : |b ill. ; |c 21 cm. | ||
| 502 | |a Thesis (Ph.D.) - Nova Southeastern University, 2006 | ||
| 610 | 2 | 0 | |a Nova Southeastern University |x Dissertations |
| 650 | 0 | |a Dissertations, Academic |z Florida | |
| 650 | 0 | |a Consumer satisfaction |z Indonesia | |
| 650 | 0 | |a Customer loyalty |z Indonesia | |
| 650 | 0 | |a Value | |
| 650 | 0 | |a Banks and banking |z Indonesia | |
| 907 | |a .b13828368 |b 28-05-21 |c 12-11-19 | ||
| 998 | |a t |b 11-01-06 |c m |d x |e - |f eng |g flu |h 4 | ||
| 914 | |a vtls003337983 | ||
| 990 | |a jmn/fka | ||
| 991 | |a Koleksi Asia Tenggara | ||
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