Kajian perbandingan kepuasan pelanggan di klinik-klinik dengan dan tanpa status Persijilan MS ISO 9000 di Negeri Sembilan /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | Malay |
| Published: |
Kuala Lumpur :
Fakulti Perubatan, Universiti Kebangsaan Malaysia,
2007
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| Subjects: | |
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| Physical Description: | xv, 127 p. : ill. ; 30 cm. |
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