The relationship of the hotel rating system and service quality : a case study of the {u2018}Thailand Hotel Standard{u2019} /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
Oklahoma :
Oklahoma State University, 2007
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| Subjects: | |
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| Physical Description: | 192 p. : ill. ; 21 cm. |
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| Bibliography: | Bibliography : p. 146-159 |