Service loyalty and switching behaviour in mobile phone service usage /
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis Book |
| Language: | English |
| Subjects: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| LEADER | 01516nam a2200373 i 4500 | ||
|---|---|---|---|
| 003 | UKM | ||
| 005 | 20151113175600.0 | ||
| 008 | 130815s2012 my a m 000 0 eng d | ||
| 039 | 9 | |a 201511131756 |b athirah |c 201511131755 |d athirah |c 201511131754 |d athirah |c 201312041632 |d asrul |y 08-15-2013 |z zarina | |
| 040 | |a UKM | ||
| 090 | |a HF5415.5.F345 2012 tesis | ||
| 090 | |a HF5415.5 |b .F345 2012 | ||
| 100 | 0 | |a Farzana Quoquab Habib, |e author. | |
| 245 | 1 | 0 | |a Service loyalty and switching behaviour in mobile phone service usage / |c Farzana Quqquab binte Habib. |
| 264 | 0 | |c 2012. | |
| 300 | |a xx, 357 pages : |b illustrations ; |c 30 cm. | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a unmediated |2 rdamedia | ||
| 338 | |a volume |2 rdacarrier | ||
| 502 | |a Thesis (Ph.D.)- Universiti Kebangsaan Malaysia, 2012. | ||
| 504 | |a References : page [259]-313. | ||
| 610 | 2 | 0 | |a Universiti Kebangsaan Malaysia |x Dissertations. |
| 650 | 0 | |a Customer loyalty. | |
| 650 | 0 | |a Cell phones. | |
| 650 | 0 | |a Consumer satisfaction. | |
| 650 | 0 | |a Consumer behavior. | |
| 650 | 0 | |a Dissertations, Academic |z Malaysia. | |
| 907 | |a .b15703125 |b 28-09-20 |c 12-11-19 | ||
| 998 | |a t |b 08-02-13 |c m |d x |e - |f eng |g my |h 0 | ||
| 914 | |a vtls003537322 | ||
| 990 | |a szj/nm/athirah | ||
| 991 | |a UKM - Graduate School of Business | ||
| 945 | |c n.2 |g 1 |i 00002142175 |j 0 |l t0018 |n No. of pieces: 1 |o - |p MYR0.00 |q - |r - |s - |t 3 |u 0 |v 0 |w 0 |x 0 |y .i20377526 |z 12-11-19 | ||
| 945 | |g 1 |i 00002099998 |j 0 |l t0013 |n No. of pieces: 1 |o - |p MYR0.00 |q - |r - |s - |t 3 |u 5 |v 0 |w 0 |x 0 |y .i20377514 |z 12-11-19 | ||