The impact of operational flexibility in the relationship between total quality management and hospital performance /

The impact of operational flexibility in the relationship between total quality management and hospital performance /

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Bibliographic Details
Main Author: Alolayyan, Main Naser Fady
Format: Thesis Book
Language:English
Published: 2012.
Subjects:
Universiti Kebangsaan Malaysia > Dissertations.
Dissertations, Academic > Malaysia.
Total quality management.
Medical care > Quality control.
Health services administration.
Hospitals > Administration
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Description
Physical Description:xvi, 277 p. : charts, ill. ; 30 cm.
Bibliography:References : p. [220] - 240.

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