Awareness, practices and treatment of extra-role behaviour (ERB) in performance measurement systems (PMS) of Malaysian small and medium enterprises (SME)
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格式: | Thesis 图书 |
语言: | English |
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书本目录:
- 1. Introduction
- 2. Performance measurement system (PMS) and Extra-Role Behaviour (ERB)
- 3. Methodology
- 4. Quantitative evidence
- 5. Qualitative data collection - six Malaysian SMEs case studies
- 6. Cross-case analysis
- 7. Summary and conclusions