The influence of transformational leadership and emotional intelligence on job performance in the Malaysian hotel industry

Job performance of hotel frontline employees are becoming more important as they provide a benchmark for the hotel industry to excel in terms of the quality of services provided. Past studies have confirmed two major problems face by the hotel industry; long working hours and low wage, causing high...

Full description

Saved in:
Bibliographic Details
Main Author: Muzalifah Monil (Author)
Format: Thesis Book
Language:English
Subjects:
Tags: Add Tag
No Tags, Be the first to tag this record!