Service quality and customer satisfaction : a case study of Gong Badak race track, Terengganu from racers perspective
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Format: | Thesis Book |
Language: | English |
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LEADER | 01247cam a2200277 7i4500 | ||
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001 | 0000099901 | ||
005 | 20210210090000.0 | ||
008 | 201229s2020 my eng | ||
040 | |a UniSZA | ||
050 | 0 | 0 | |a on order |
090 | 0 | 0 | |a on order |
100 | 0 | |a Ahmad Bukhari Abdul Rahman |e author | |
245 | 1 | 0 | |a Service quality and customer satisfaction : |b a case study of Gong Badak race track, Terengganu from racers perspective |c Ahmad Bukhari Abdul Rahman. |
264 | 0 | |c 2020. | |
300 | |a xiii, 103 leaves; |c 31 cm. | ||
336 | |a text |2 rdacontent | ||
337 | |a unmediated |2 rdamedia | ||
338 | |a volume |2 rdacarrier | ||
502 | |a Thesis (Master of Business Administration) - Universiti Sultan Zainal Abidin, 2020 | ||
504 | |a Includes bibliographical references (leaves 92-96) | ||
505 | 0 | |a 1. Introduction -- 2. Literature review -- 3. Research methodology -- 4. Results and discussion -- 5. Conclusion and recommendation | |
610 | 0 | 0 | |a Universiti Sultan Zainal Abidin -- |x Faculty of Economics and Management Sciences |
610 | 2 | 0 | |a Universiti Sultan Zainal Abidin -- |x Dissertations |
650 | 0 | |a Dissertations, Academic | |
710 | 2 | |a Universiti Sultan Zainal Abidin | |
999 | |a 1000181824 |b Thesis |c Reference |e Badak Bibliographic & Index Unit |