A study on service quality and customer satisfaction towards local government authority in Majlis Bandaraya Kuala Terengganu

A study on service quality and customer satisfaction towards local government authority in Majlis Bandaraya Kuala Terengganu

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Bibliographic Details
Main Author: Husna Adibah Saad (Author)
Format: Thesis Book
Language:English
Subjects:
Universiti Sultan Zainal Abidin -- > Faculty of Business and Management
Universiti Sultan Zainal Abidin -- > Dissertations
Total quality management
Dissertations, Academic
Business logistics
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Table of Contents:
  • 1. Introduction
  • 2. Literature review
  • 3. Research methodology
  • 4. Results and discussions
  • 5. Conclusion and recommendation

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