Noor Hazilah bt. Abd Manaf. (2003). Quality management in the public sector: An empirical survey of the Ministry of Health Hospitals in Peninsular Malaysia. University Malaya.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Noor Hazilah bt. Abd Manaf. Quality Management in the Public Sector: An Empirical Survey of the Ministry of Health Hospitals in Peninsular Malaysia. Kuala Lumpur: University Malaya, 2003.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)Noor Hazilah bt. Abd Manaf. Quality Management in the Public Sector: An Empirical Survey of the Ministry of Health Hospitals in Peninsular Malaysia. University Malaya, 2003.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.