Quality management in the public sector : an empirical survey of the Ministry of Health Hospitals in Peninsular Malaysia /

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Bibliographic Details
Main Author: Noor Hazilah bt. Abd Manaf
Format: Thesis
Language:English
Published: Kuala Lumpur : University Malaya, 2003
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Description
Item Description:"Thesis submitted in fulfilment of the requirements for the Degree of Doctor of Philosophy"--On t.p.
Physical Description:xix, 516 p. : ill., maps. ; 30 cm.
Bibliography:Includes bibliographical references (leaves 479-516).