APA (7th ed.) Citation

Rizwana, S. (2004). Communicating with the customer: A study of the adoption of customer relationship management (CRM) in two Malaysian organizations. Kulliyyah of Islamic Revealed Knowledge and Human Sciences, International Islamic University Malaysia.

Chicago Style (17th ed.) Citation

Rizwana, Shoukat. Communicating with the Customer: A Study of the Adoption of Customer Relationship Management (CRM) in Two Malaysian Organizations. Gombak, Selangor: Kulliyyah of Islamic Revealed Knowledge and Human Sciences, International Islamic University Malaysia, 2004.

MLA (8th ed.) Citation

Rizwana, Shoukat. Communicating with the Customer: A Study of the Adoption of Customer Relationship Management (CRM) in Two Malaysian Organizations. Kulliyyah of Islamic Revealed Knowledge and Human Sciences, International Islamic University Malaysia, 2004.