Communicating with the customer : a study of the adoption of customer relationship management (CRM) in two Malaysian organizations /

Communicating with the customer : a study of the adoption of customer relationship management (CRM) in two Malaysian organizations /

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書目詳細資料
主要作者:	Rizwana, Shoukat
格式:	Thesis
語言:	English
出版:	Gombak, Selangor : Kulliyyah of Islamic Revealed Knowledge and Human Sciences, International Islamic University Malaysia, 2004
主題:	Communication in marketing > Malaysia Telephone companies > Customer services > Malaysia Customer relations > Malaysia Customer service > Malaysia Theses, IIUM local
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

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