Measuring satisfaction with MYIIUM student portal /cby Muna Azuddin
The research investigated the end-user satisfaction with student portal. The study adopted the End-User Computing Satisfaction, User Satisfaction with B2E Portal, Task-Technology Fit, Service Quality and WebQual as the theoretical basis. Target respondents were undergraduate students from three Kull...
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| Main Author: | |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
Kuala Lumpur :
Kulliyyah of Information and Communication Technology, International Islamic University Malaysia,
2011
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| Subjects: | |
| Online Access: | http://studentrepo.iium.edu.my/handle/123456789/5468 |
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| LEADER | 034050000a22003850004500 | ||
|---|---|---|---|
| 008 | 120210t2011 my a g m 000 0 eng d | ||
| 040 | |a UIAM |b eng | ||
| 041 | |a eng | ||
| 043 | |a a-my--- | ||
| 050 | 0 | 0 | |a TK5105.875.I57 |
| 100 | 1 | |a Muna Azuddin |9 66992 | |
| 245 | 1 | |a Measuring satisfaction with MYIIUM student portal /cby Muna Azuddin | |
| 260 | |a Kuala Lumpur : |b Kulliyyah of Information and Communication Technology, International Islamic University Malaysia, |c 2011 | ||
| 300 | |a xiv, 133 leaves : |b ill. ; |c 30cm. | ||
| 336 | |2 rdacontent | ||
| 337 | |2 rdamedia | ||
| 338 | |2 rdacarrier | ||
| 500 | |a Abstracts in English and Arabic. | ||
| 500 | |a "A dissertation submitted in fulfilment of the requirements for the degree of Master of Information Technology."--On t.p. | ||
| 502 | |a Thesis (MIT)--International Islamic University Malaysia, 2011. | ||
| 504 | |a Includes bibliographical references (leaves 120-127). | ||
| 520 | |a The research investigated the end-user satisfaction with student portal. The study adopted the End-User Computing Satisfaction, User Satisfaction with B2E Portal, Task-Technology Fit, Service Quality and WebQual as the theoretical basis. Target respondents were undergraduate students from three Kulliyyahs i.e. Kulliyyah of Information and Communication Technology (KICT), Kulliyyah of Islamic Revealed Knowledge and Human Sciences (KIRKHS) and Kulliyyah of Economics and Management Sciences (KENMS) at the International Islamic University Malaysia (IIUM) Gombak, Kuala Lumpur. A total of 580 questionnaires were distributed and a total number of 479 questionnaires were used for analysis. This study found that students were satisfied with the portal in terms of end-user computing and convenience of access, trust, security and privacy, consistent image and entertainment, relative advantage, task-portal fit and, entry guidance and Website structure. However, students were not satisfied with service quality, innovativeness, aesthetic design and visual appeal of the portal. This study also found that there was a significant difference in satisfaction for male and female i.e. female students are more satisfied with the IIUM Student Portal than the male students. There is no significant difference in satisfaction for ethnicity, students' academic programme and interaction effect between gender and students' academic programmes. The research implications and limitations are also discussed in the dissertation. | ||
| 650 | 0 | 0 | |a Web portals |z Malaysia |9 66993 |
| 650 | 0 | 0 | |a Internet in higher education |z Malaysia |9 60098 |
| 650 | 0 | 0 | |a End-user computing |9 42271 |
| 650 | 0 | 0 | |a Computer network resources |x Study and teaching (Higher) |z Malaysia |9 66994 |
| 655 | 7 | |a Theses, IIUM local | |
| 690 | |a Dissertations, Academic |x Department of Information System |z IIUM |9 60330 | ||
| 710 | 2 | |a International Islamic University Malaysia. |b Department of Information System |9 60331 | |
| 856 | 4 | |u http://studentrepo.iium.edu.my/handle/123456789/5468 | |
| 900 | |a ro-rose-hab | ||
| 942 | |2 lcc |n 0 | ||
| 999 | |c 434922 |d 463857 | ||
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| 952 | |0 0 |6 TS CDF TK 5105.875 I57 A997M 2011 |7 0 |8 THESES |9 848042 |a IIUM |b IIUM |c MULTIMEDIA |g 0.00 |o ts cdf TK 5105.875 I57 A997M 2011 |p 11100326908 |r 2017-10-26 |t 1 |v 0.00 |y THESISDIG | ||