Performance appraisal system in higher education institutions : a case study of APAR system in IIUM /

This research will concentrate on examining the views of administrative officers in IIUM on the practicality of performance appraisal system which is known as Annual Performance Appraisal (APAR) system. Besides, this study attempts to explore the benefits and usefulness of appraisal system in improv...

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Bibliographic Details
Main Author: Jamilah binti Rabingan
Format: Thesis
Language:English
Published: Kuala Lumpur : Kulliyyah of Education, International Islamic University Malaysia, 2014
Subjects:
Online Access:Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
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040 |a UIAM  |b eng 
041 |a eng 
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050 0 0 |a LB2331.65.M4 
100 0 |a Jamilah binti Rabingan 
245 1 |a Performance appraisal system in higher education institutions :   |b a case study of APAR system in IIUM /  |c by Jamilah binti Rabingan 
260 |a Kuala Lumpur :   |b Kulliyyah of Education, International Islamic University Malaysia,   |c 2014 
300 |a xiv, 119 leaves :  |b ill. ;  |c 30cm. 
502 |a Thesis (MED)--International Islamic University Malaysia, 2014. 
504 |a Includes bibliographical references (leaves 105-113). 
520 |a This research will concentrate on examining the views of administrative officers in IIUM on the practicality of performance appraisal system which is known as Annual Performance Appraisal (APAR) system. Besides, this study attempts to explore the benefits and usefulness of appraisal system in improving employee's job performance as well as to trace the problems and dilemma encountered during its implementation process. This study employed semi-structured interview in collecting data which focusing on two level interviews. The first level interview was conducted on four administrative officers while the second level interview was conducted on two supervisors. The findings revealed that participants had positive views and met their expectations about the current performance appraisal, including the importance, objectives and methods of this system. It was also found that they are allowed to participate in the process of developing the standards of performance appraisal. Meanwhile, the data revealed that participants get a lot of benefits and very useful in improving their job performance as it provides opportunities for career development and improvement. Besides, it also showed that participants had been satisfied with the rating marks given by their supervisors pertaining to their overall job performance. Last but not least, the data also identified several problems and dilemma faced by administrative officers including time constraint, irrelevant job scope and supervisor which eventually became the barrier in improving job performance. Finally, the study concluded by proposing several recommendations for future research. 
596 |a 1 
610 0 |a International Islamic University Malaysia  |v Case studies  |x Employees 
650 0 |a Universities and colleges  |x Evaluation  |z Malaysia 
655 7 |a Theses, IIUM local 
690 |a Dissertations, Academic  |x Kulliyyah of Education  |z IIUM 
710 2 |a International Islamic University Malaysia.  |b Kulliyyah of Education 
856 4 |u http://studentrepo.iium.edu.my/handle/123456789/4013  |z Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library. 
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