rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Effects of spiritual intelligence and emotional intelligence on organizational citizenship behavior
    sub title: a study on Islamic banks in Malaysia
  name:
    name part: Anwar, Md. Aftab
    role:
      role term: creator
  name:
    name part: International Islamic University Malaysia
    name part: Kulliyyah of Economics and Management Sciences
  genre: Theses, IIUM local
  origin info:
    place:
      place term: my
    place:
      place term: Gombak, Selangor
    publisher: Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia
    date issued: 2016
  language:
    language term: eng
  physical description:
    extent: xviii, 324 leaves : ill. ; 30cm.
  abstract: Bank managers play critical roles in dealing with rapid changes and developments experienced in today's global business environment. Both spiritual intelligence and emotional intelligence play significant roles in helping the managers to deal with the dynamic changes in business environment, particularly in the banking and finance industry. These intelligences have influenced behaviour that affects individuals' work performance. Organizational citizenship behaviour exists among employees who have greater emotional awareness of having better work accomplishments through their spiritual and emotional experiences, and creating meaningful and ethical work environments. These phenomena have not been sufficiently studied especially in the backdrop of recent corporate scandals and ethical violations. This study is an attempt to empirically investigate the effects of spiritual intelligence and emotional intelligence on organizational citizenship behaviour, mediated by personal values in the Malaysian banking industry. The research used survey data collected from 324 managers of Islamic banks operating in Malaysia. The study employed Exploratory Factor Analysis (EFA) and Confirmatory Factor Analysis (CFA) to identify the dimensionality and construct validity of Spiritual Intelligence, Emotional Intelligence, Personal Values, and Organizational Citizenship Behaviour. Structural Equation Modeling (SEM) technique was utilised to test the seven hypotheses that were proposed to answer the research questions. The study found significant positive effects of spiritual intelligence and emotional intelligence on organizational citizenship behaviour. The study also confirms the existence of significant mediating effects of personal values in the relationships among spiritual intelligence, emotional intelligence and organizational citizenship behaviour. The findings provide several implications for the advancement of current theories as well as for relevant policy making and professiona…
  note: by Md. Aftab Anwar
  note: Thesis (Ph.D)--International Islamic University Malaysia, 2016.
  note: Includes bibliographical references (leaves 270-309).
  subject:
    geographic code: a-my---
  classification: HD58.7
  identifier: https://lib.iium.edu.my/mom/services/mom/document/getFile/aa9xBXpSt7ACD2g2zefBCL6BynCDH6wI20170303115051316
  record info:
    record content source: UIAM
    record creation date: 161130
    language of cataloging:
      language term: eng