Performance management system in a Malaysian local government : a new institutional sociology perspective /

Key Performance Indicators, also known as KPIs, help an organization to define and measure progress towards organizational goals. It is one of the examples of private sector practices that have been developed and implemented in public sector organizations to improve the performance of public service...

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Bibliographic Details
Main Author: Farhana binti Hasbolah
Format: Thesis
Language:English
Published: Kuala Lumpur : Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia, 2012
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Online Access:http://studentrepo.iium.edu.my/handle/123456789/3372
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