An analysis of communication strategies during informal group interaction /

Communication strategies are useful for second language learners in solving problems in the communication process, especially during group interaction. In the Malaysian context, several studies have attempted to investigate the use of communication strategies of Malaysian ESL learners but few have b...

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Bibliographic Details
Main Author: Siti Zuraina Gafar @ Abd. Ghaffar
Format: Thesis
Language:English
Published: Kuala Lumpur: Kulliyyah of Islamic Revealed Knowledge and Human Sciences, International Islamic University Malaysia, 2014
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Online Access:http://studentrepo.iium.edu.my/handle/123456789/6240
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Summary:Communication strategies are useful for second language learners in solving problems in the communication process, especially during group interaction. In the Malaysian context, several studies have attempted to investigate the use of communication strategies of Malaysian ESL learners but few have been conducted on Malay students' usage of communication strategies. This study investigates the communication strategies employed by Malay undergraduates studying at Universiti Teknologi MARA (UiTM), Alor Gajah Campus. It aims to identify the types of communication strategies employed by Malay proficient and less proficient English language users during a group interaction. The participants' level of English proficiency was determined based on their Malaysian University English Test (MUET). The classification of communication strategies to identify the students' usage of communication strategies during group interaction study was based on Dörnyei and Scott's (1997) taxonomy of communication strategies. In this study the participants were 58 Malay students who were divided into six groups of proficient users of English language and six groups of less proficient users of English language. The language data were obtained from audio and video-recordings that were then transcribed to identify the communication strategies used during the group interaction. The findings show that the less proficient students used more types of communication strategies compared to the proficient students. Both proficient and less proficient students used a great deal of fillers, repetitions, responses and mime and both groups of students used more direct strategies. However, the types of strategies used differ significantly.
Physical Description:x, 127 leaves : ill. ; 30cm.
Bibliography:Includes bibliographical references (leaves 72-77)