IRBM's employees' perception on private security service quality /

Inland Revenue Board of Malaysia (IRBM) is in a dilemma to add private security guards to overcome its security guarding manpower shortage when private security reputation in Malaysia has been tarnished by several cases. The private security service quality has been seen as unsatisfactory. At the sa...

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Bibliographic Details
Main Author: Eyu, Leong Boon
Format: Thesis
Language:English
Published: Kuala Lumpur : Kulliyyah of Information and Communication Technology, International Islamic University Malaysia, 2015
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Online Access:Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
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