IT outsourcing decisions and implementations in Malaysian public healthcare sector agencies : grounding an ITO relationship model using qualitative approach /

As Information Technology Outsourcing (ITO) grows in complexity, there is a call for effective management of ITO relationship to reduce risks. This study integrates theoretical concepts from resources based view and social exchange theory with existing research on ITO to understand the process of IT...

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Bibliographic Details
Main Author: Yusri Bin Arshad
Format: Thesis
Language:English
Published: Kuala Lumpur : Kulliyyah of Information and Communication Technology, International Islamic University Malaysia, 2012
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Online Access:Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
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