Effect of the internet on reference services in Malaysian academic libraries /

The integration in internet has affected all functions of the library, particularly the reference services. In the reference department, this integration has led to the utilization of new tools and methods for providing information to library users. It is a new trend that most of the libraries are...

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Bibliographic Details
Main Author: Abdoulaye, Kaba (Author)
Format: Thesis
Language:English
Published: Kuala Lumpur : Kulliyyah of Islamic Revealed Knowledge and Human Sciences, International Islamic University Malaysia, 2000
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Online Access:Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
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100 1 |a Abdoulaye, Kaba,  |e author 
245 1 0 |a Effect of the internet on reference services in Malaysian academic libraries /  |c by Kaba Abdoulaye 
264 1 |a Kuala Lumpur :  |b Kulliyyah of Islamic Revealed Knowledge and Human Sciences, International Islamic University Malaysia,  |c 2000 
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500 |a "A thesis submitted in partial fulfillment of the requiremetns for the degree of Master of Library and Information Science."--On title page. 
502 |a Thesis (MLIS) -- International Islamic University Malaysia, 2000. 
504 |a Includes bibliographical references (leaves 66-69). 
520 |a The integration in internet has affected all functions of the library, particularly the reference services. In the reference department, this integration has led to the utilization of new tools and methods for providing information to library users. It is a new trend that most of the libraries are following today. This study investigated the effect of the internet on reference services in Malaysian academic libraries. The objective of the study was to find out how the integration of internet into the library has affected reference professionals and services. The study also investigated the perception of respondents of the importance of internet in the reference work. The study used a questionnaire-based survey method for data collection. The instrument was pilot tested to ensure its realibility and effectiveness. Reference librarian of 9 Malaysian academic libraries participated in this study. Seventy questionnaires were distributed and 40 filled-in questionnaires were received back. The study found that the internet has positively contributed to reference services. A majority of the respondents affirmed the importance of the internet in today 's reference work. They believed that the internet has enabled them to work more effectively and efficiently. However, the study found that the internet as well as traditional reference souces were used by the respondents for answering reference queries. A majority of them disagreed that the internet should replace traditional reference tools. It was also found that 95% of the respondents felt that reference librarians should posses good internet use skills for providing effective reference services. 
546 |a Abstracts in English and Arabic. 
596 |a 1 
650 0 |a Academic libraries  |z Malaysia 
650 0 |a Internet (Computer network)  |x Information services 
650 0 |a Internet (Computer network)  |x Study and teaching 
650 0 |a Librarians  |z Malaysia 
655 7 |a Theses, IIUM local 
690 |a Dissertation, Academic  |x Kulliyyah of Islamic Revealed Knowledge and Human Sciences  |z IIUM 
710 2 |a International Islamic University Malaysia.  |b Kulliyyah of Islamic Revealed Knowledge and Human Sciences 
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