Good governance in the health sector of Malawi : a case study of Queen Elizabeth Central Hospital /
Good governance in the health sector is a term used to denote the structures and processes by which the health system of a country is regulated, directed and controlled; it encompasses the obligations of stewardship. The purpose of this case study research is to examine and explore how health care s...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
Kuala Lumpur:
Kulliyyah of Islamic Revealed Knowledge and Human Sciences, International Islamic University Malaysia,
2013
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| Subjects: | |
| Online Access: | Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library. |
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| Summary: | Good governance in the health sector is a term used to denote the structures and processes by which the health system of a country is regulated, directed and controlled; it encompasses the obligations of stewardship. The purpose of this case study research is to examine and explore how health care services are delivered in Malawi health care systems with particular focus on the Queen Elizabeth Central Hospital (QECH) in Blantyre Malawi from the good governance perspective. Data for the study were elicited through interviews and survey and the procedure employed was triangulation. Data analysis was performed by using a case study method which involved breaking the interview into themes, comparing the participants' perception on good governance in the healthcare sector and determining the commonality among those perceptions. Some of the significant statements and themes generated during the course of the qualitative data analysis for both the service providers and service receivers included vision and mission present but obscure; views shared not considered; disparity in treatment due to social standing; equal treatment for all despite race, religion and gender; limited freedom of expression; patients' relationship with staff not wholly amicable; hospital service ineffective due to lack of facilities; lack of accountability and responsiveness; poor information dissemination system and hospital staff ethically upright. Findings of this case study indicate that although good governance is somewhat present in the QECH, it is not fully noticeable based on the quality of service dispensed/received from the hospital. |
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| Physical Description: | xiii, 140 leaves : ill. ; 30cm. |
| Bibliography: | Includes bibliographical references (leaves 114-124). |