An examination of the relationship amongst service quality dimensions, customer satisfaction, and loyalty towards Islamic banks in Malaysia/

Islamic banks now operate in competition with other Islamic banks, foreign Islamic banks and also with conventional banks offering banking products and services based on Islamic principles. However, it is known that the intense competition in the banking industry results in providing better services...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Siti Nurul Izzati Binti Hanafi (مؤلف)
التنسيق: أطروحة
اللغة:English
منشور في: Kuala Lumpur : Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia, 2017
الموضوعات:
الوصول للمادة أونلاين:http://studentrepo.iium.edu.my/handle/123456789/2963
الوسوم: إضافة وسم
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