Factors influencing customer loyalty towards fast food restaurants in Malaysia : an empirical study /

Customer loyalty has become a critical and key focal point for any business organization as the competition level is highly fierce. Therefore, every organization should concentrate on gaining customer loyalty in order to increase profits and maintain sustainability in the business market. Any succes...

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主要作者: Al Masud, Md Abdullah (Author)
格式: Thesis
语言:English
出版: Kuala Lumpur : Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia, 2017
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在线阅读:http://studentrepo.iium.edu.my/handle/123456789/3183
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