The effect of e-service quality and perceived risk on customer loyalty among Bangladeshi online banking consumers /

Due to the recent advancement in technology, online banking has become very popular among the Bangladeshi banking customers. As a result, banking organizations are spreading their online operations across the country. The quality of online services has been shown to be related to customer satisfacti...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Uddin, Md. Bashir (مؤلف)
التنسيق: أطروحة
اللغة:English
منشور في: Kuala Lumpur : Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia, 2017
الموضوعات:
الوصول للمادة أونلاين:Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
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