Customers' satisfaction and loyalty for airlines e-ticketing and services in Malaysia /
Internet technology provides vast opportunity to improve many e-services in various industries including the airline industry. Many companies nowadays are considering website as an important electronic platform for their business strategies in selling and advertising their products online. Based on...
محفوظ في:
المؤلف الرئيسي: | Nor Alina binti Ismail (مؤلف) |
---|---|
التنسيق: | أطروحة |
اللغة: | English |
منشور في: |
Kuala Lumpur :
Kulliyyah of Information and Communication Technology, International Islamic University Malaysia,
2018
|
الموضوعات: | |
الوصول للمادة أونلاين: | http://studentrepo.iium.edu.my/handle/123456789/5663 |
الوسوم: |
إضافة وسم
لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!
|
مواد مشابهة
-
Inhibitors and drivers of intention to purchase airline e-tickets in Malaysia /
بواسطة: Lee, Kwee Fah
منشور في: (2018) -
Impact of service quality on customer satisfaction and customer loyalty : a study of Islamic banks in Bahrain /
بواسطة: Ahmed, Saad Mateen
منشور في: (2016) -
The linkages among service quality attributes, customer value, customer satisfaction, and customer loyalty in Indonesian retail banking settings /
بواسطة: Toelle, Sulistyawati
منشور في: (2006) -
Antecedents of brand loyalty in the commercial airline industry : a case study in the Malaysian context /
بواسطة: Mustapha, Hadj Smail
منشور في: (2013) -
Customer satisfaction and loyalty toward low cost carriers in Malaysia /
بواسطة: Nurul Aflah
منشور في: (2014)