Factors affecting international students' satisfaction : empirical study of public higher learning institutions in Malaysia /
Recently, the topic of customer satisfaction has gained a lot of attention. Therefore, customer satisfaction in services sector has received more focused studies and deep researches. As education is a service sector, the purpose of this study is to examine factors influencing satisfaction level of i...
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Format: | Thesis |
Language: | English |
Published: |
Kuala Lumpur :
Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia,
2018
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Online Access: | Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library. |
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