Syukrina Alini Mat Ali. Determinants of customer satisfaction and customer loyalty: Exploring the moderating role of switching cost and customer experience among Malaysian postpaid mobile phone users.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Syukrina Alini Mat Ali. Determinants of Customer Satisfaction and Customer Loyalty: Exploring the Moderating Role of Switching Cost and Customer Experience Among Malaysian Postpaid Mobile Phone Users.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)Syukrina Alini Mat Ali. Determinants of Customer Satisfaction and Customer Loyalty: Exploring the Moderating Role of Switching Cost and Customer Experience Among Malaysian Postpaid Mobile Phone Users.
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