Malaysian public perception towards airline safety factors and issues /

In recent years, there were several unfortunate incidents that have diminished the reputation and public perception of airline safety in Malaysia. The country's airline industry was hardly hit particularly by the mysterious occasion of Malaysia Airlines Flight MH370, the downing of Malaysia Air...

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Bibliographic Details
Main Author: Ahmad Nabil Saroni (Author)
Format: Thesis
Language:English
Published: Kuala Lumpur : Kulliyyah of Information and Communication Technology, International Islamic University Malaysia, 2020
Subjects:
Online Access:http://studentrepo.iium.edu.my/handle/123456789/10233
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040 |a UIAM  |b eng  |e rda 
041 |a eng 
043 |a a-my--- 
050 |a TL553.53.M4 
100 0 |a Ahmad Nabil Saroni,  |e author 
245 1 0 |a Malaysian public perception towards airline safety factors and issues /  |c by Ahmad Nabil bin Saroni 
264 1 |a Kuala Lumpur :  |b Kulliyyah of Information and Communication Technology, International Islamic University Malaysia,  |c 2020 
300 |a xiii, 107 leaves :  |b colour illustrations ;  |c 30cm. 
336 |2 rdacontent  |a text 
337 |2 rdamedia  |a unmediated 
337 |2 rdamedia  |a computer 
338 |2 rdacarrier  |a volume 
338 |2 rdacarrier  |a computer disc 
338 |2 rdacarrier  |a online resource 
347 |2 rdaft  |a text file  |b PDF 
500 |a Abstracts in English and Arabic. 
500 |a "A dissertation submitted in fulfilment of the requirement for the degree of Master of Protective Security Management." --On title page. 
502 |a Thesis (MPSM)--International Islamic University Malaysia, 2020. 
504 |a Includes bibliographical references (leaves 91-99). 
520 |a In recent years, there were several unfortunate incidents that have diminished the reputation and public perception of airline safety in Malaysia. The country's airline industry was hardly hit particularly by the mysterious occasion of Malaysia Airlines Flight MH370, the downing of Malaysia Airlines Flight MH17 due to missile attacks, and the demotion of Malaysia's air safety rating into Category 2 by the Federal Aviation Administration (FAA) of United States. Accordingly, this research sought to understand the current Malaysian public perception towards airlines safety factors and issues. A research conceptual framework was established for both data collection and analysis purposes. Research data was gathered by using a self-developed questionnaire via an online survey. A total of 110 respondents participated in the online survey, however, only 102 responses were retained and usable for the data analysis. There were 5 airline safety factors and 3 airline safety issues investigated in the study. From the analysis, a number of safety factors and issues were revealed as more dominant and had larger correlations with Malaysian public perception towards airline safety in comparison to others. Nonetheless, public concerns on airline safety remains essential due to the emerging threats and critical nature of the industry. In view of that, airlines are expected to unfailingly respond to those threats in order to ensure their survival in what is already a fiercely competitive industry. 
596 |a 1 
650 0 |a Airlines  |x Safety measures  |z Malaysia 
650 0 |a Aircraft accidents  |z Malaysia 
650 0 |a Malaysia Airlines Flight 370 Incident, 2014 
650 0 |a Airlines  |x Safety measures Public opinion  |z Malaysia 
655 7 |a Theses, IIUM local 
690 |a Dissertations, Academic  |x Centre for IT Advancement (CITA)  |z IIUM 
700 0 |a Maisarah Ali,  |e degree supervisor 
710 2 |a International Islamic University Malaysia.  |b Centre for IT Advancement (CITA) 
856 4 |u http://studentrepo.iium.edu.my/handle/123456789/10233 
900 |a sz-nbm-sar 
999 |c 441713  |d 471762 
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