The influence of service quality on customer satisfaction towards international students of Islamic universities in Malaysia /

The purpose of this research is to investigate the effect of service quality on customer satisfaction of International students in Islamic higher learning institutions in Malaysia. This research proposes a conceptual framework based on the HEPERF model, which explores the effect of several dimension...

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Bibliographic Details
Main Author: Diallo, Fatoumata Binta (Author)
Format: Thesis
Language:English
Published: Kuala Lumpur : Kulliyyah of Economics and Management Services, International Islamic University Malaysia, 2021
Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia,
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Online Access:http://studentrepo.iium.edu.my/handle/123456789/11090
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