Factors influencing customer satisfaction in e-commerce platform : a study of Shopee Malaysia /

Factors influencing customer satisfaction in e-commerce platform : a study of Shopee Malaysia /

Customer satisfaction is crucial to every e-commerce business. In previous studies, customer satisfaction was discovered as vital to a company's performance. Some studies have shown that the customer becomes dedicated to a company when they are satisfied with its products or services. A happy c...

Saved in:

书目详细资料
主要作者:	Khairul Anuar Husin (Author)
格式:	Thesis 图书
语言:	English
出版:	Kuala Lumpur : Kulliyyah of Economics and Management Science, International Islamic University Malaysia 2021
主题:	Theses, IIUM local
在线阅读:	http://studentrepo.iium.edu.my/handle/123456789/11305
标签:	添加标签没有标签, 成为第一个标记此记录!

相似书籍

Factors influencing customer preference toward e-commerce platforms’ product return service
由: Hussein, Nazatul Syahira
出版: (2022)

Factors influencing cross-border e-commerce logistics on customer satisfaction in China
由: Mengyuan, Du
出版: (2023)

Analysing Logistics Services Quality On E-Commerce Customer Satisfaction
由: Sivasangari, Balakisnan
出版: (2024)

The factors influencing the adoption of bitcoin in e-commerce
由: Naby Nouhou Nassou Conde

The factors influencing the formation of mobile commerce customer loyalty in Malaysia
由: Komatan Dharaman
出版: (2021)

The influence factors of e-logistics towards customer satisfaction in China
由: Lisha, Guo
出版: (2019)

A model of argument quality for information adoption in e-commerce review platform
由: Che Lah, Nur Syadhila
出版: (2020)

Persuasive factors in determining customer satisfaction: a Malaysian e-commerce perspective / Muhammad Alihan Abdul Magfir Khan
由: Abdul Magfir Khan, Muhammad Alihan
出版: (2017)

Effects of perceived e-service quality, customer trust and e-satisfaction one-loyalty in Malaysian e-commerce industry
由: Ooi, Min Jie
出版: (2019)

Factors influencing customer satisfaction using e-hailing services in Melaka
由: Ahmad Fadzil, Mohamad
出版: (2021)

Antecedents of customer satisfaction in mobile commerce context
由: Taha, Azin
出版: (2013)

Factors Influence Ongoing Flow Of Customers To E-Commerce Website And Impact On Firm Performance: Web Hosting Industry
由: Yu, Shew Ling
出版: (2008)

Factors Influencing E-Commerce Adoption In The United Republic Of Tanzania
由: Koyi, Sebastian Paul
出版: (2008)

A trust model for business to customer cloud e-Commerce
由: Pourtaheri, Hossein
出版: (2012)

Malaysian baby boomer’s purchase intention through e-commerce platform post Covid-19
由: Hendrita, David
出版: (2023)

Customers’ loyalty model in the design of e-commerce recommender systems
由: Abumalloh, Rabab Ali
出版: (2021)

E-Commerce Application : An Interactive And Customize Virtual New Home
由: Lee, Mei Ching
出版: (2001)

Factors affecting customer satisfaction toward e-commerce website usage of franchised restaurant in Malaysia / Wan Syasya Izzati Rosly and Nor Aini Yusoff
由: Rosly, Wan Syasya Izzati, et al.
出版: (2021)

Factors Influencing E-Commerce Adoption in Iranian Family Small-Medium Enterprises
由: Jamali, Seyed Kaveh
出版: (2015)

E-Commerce adoption in Malaysia : factors influencing consumers' confidence /
由: Rashidah Minakhatun
出版: (2007)

A study on the factors that influence the adoption of e-commerce among Malaysian small and medium enterprises /
由: Rafidah Mohamad Noor
出版: (2006)

Impact of factors influencing use of e-commerce on performance of Malaysian small and medium enterprise
由: Chin, Hon Keong
出版: (2018)

After sales service : Factors influencing customers' satisfaction
由: Nur Aishah, Abdul Aziz
出版: (2014)

An Investiogation on the antecedents influencing customer e-loyality and e-satisfaction among Malaysians with the effects of trustworthiness
由: Wong, Winnie Poh Ming
出版: (2013)

Factors influencing customer satisfaction towards Unifi service in Malaysia /
由: Fofana, Youssouf
出版: (2020)

Factors Influencing The Usage Of Mobile Commerce In Malaysia
由: Toh, Tsu Wei
出版: (2008)

A proposed service level agreement parameters for business to customer E-Commerce cloud
由: Busalim, Abdelsalam H.
出版: (2014)

Factors influencing customer re-patronage behavior: The mediating effect of customer satisfaction
由: Yap, Luen Her
出版: (2015)

Exploring factors affecting consumer adoption of e-commerce /
由: Jamal, Abdullahi Sirat
出版: (2003)

E-commerce implementation process framework for business-to-customer Malaysian small and medium enterprises
由: Paris, Deborah Libu
出版: (2018)

Factors influencing customers' satisfaction towards Subaidah restaurant in UUM
由: Saidu, Nasiru
出版: (2017)

Factors that influence customer satisfaction towards services provided by Sutra Beach Resort & Spa (SBR) / Rosharizan Che Husin
由: Che Husin, Rosharizan
出版: (2008)

Factors influencing customer satisfaction towards LAZADA online shopping in Malaysia /
由: Saylikhanov, Surkhan
出版: (2019)

The relationship between e-commerce and customer satisfaction at government servant in Hospital Seberang Jaya, Pulau Pinang / Tengku Muhammad Izzuddin Tengku Izaham
由: Tengku Izaham, Tengku Muhammad Izzuddin
出版: (2014)

The relationship between e-commerce and customer satisfaction among government servant in Majlis Perbandaran Seberang Prai, Pulau Pinang / Muhamad Hafis Ramli
由: Ramli, Muhamad Hafis
出版: (2014)

The Factors That Influence Job Satisfaction Among Customs Personnel: A Study in Royal Malaysian Customs Selangor
由: Elfi Nazreen, Ibrahim
出版: (2011)

Factors In Influencing User Acceptance Of Mobile Commerce In Malaysia
由: E, Ching Loo
出版: (2007)

The influence of social media in increasing customer trust in m-commerce / Nurulhuda Azizi
由: Azizi, Nurulhuda
出版: (2015)

Motivator And Inhibitor Factors Influencing Small Medium Sized Enterprises (Smes) In West Malaysia To Adopt E-Commerce
由: Lim , Seng Chee
出版: (2016)

Determinants of e-commerce adoption among Malaysian SMEs /
由: Khairul Anwar Mohamad Zaki
出版: (2011)

Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group