Factors that influence Malaysian customers' intention to repurchase through online group buying (OGB) /

The aim of this research is to investigate factors that influence Malaysian customer’s intention to repurchase using Online Group Buying (OGB). OGB is an e-commerce platform and it refers to group or collective buying where consumers combine their purchasing power in order to obtain significant volu...

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Bibliographic Details
Main Author: Intan Naquiah Md Noor (Author)
Format: Thesis Book
Language:English
Published: Kuala Lumpur : Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia 2021
Subjects:
Online Access:http://studentrepo.iium.edu.my/handle/123456789/11307
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040 |a UIAM   |b eng   |e rda  
041 |a eng  
043 |a a-my--- 
100 0 |a Intan Naquiah Md Noor  |9 30376  |e author 
245 |a Factors that influence Malaysian customers' intention to repurchase through online group buying (OGB) /  |c by Intan Naquiah Binti Md Noor 
264 1 |a Kuala Lumpur :  |b Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia  |c 2021 
300 |a xii, 92 leaves :  |c 30 cm. 
336 |2 rdacontent  |a text 
337 |2 rdamedia  |a unmediated  
337 |2 rdamedia  |a computer  
338 |2 rdacarrier  |a volume  
338 |2 rdacarrier  |a online resource  
347 |a text file   |b PDF   |2 rdaft 
500 |a Abstracts in English and Arabic.  
500 |a "A dissertation submitted in fulfilment of the requirement for the degree of Master of Science (Marketing)." --On title page.  
502 |a Thesis (MMKTG)--International Islamic University Malaysia, 2021.  
504 |a Includes bibliographical references (leaves 70-84).  
520 |a The aim of this research is to investigate factors that influence Malaysian customer’s intention to repurchase using Online Group Buying (OGB). OGB is an e-commerce platform and it refers to group or collective buying where consumers combine their purchasing power in order to obtain significant volume discounts from retailers. Based on the Technology Acceptance Model (TAM) specifically, this study examines the influence of perceived usefulness and perceived ease of use with the additional variables - price, electronic word of mouth and perceived risk on consumers repurchase intention using OGB. Using survey questionnaire as its main instrument, 200 respondents who have experience using OGB had participated in the survey. Data was analysed using SPSS. The findings show that only perceived ease of use, electronic word of mouth and perceived risk have significant influence on consumers repurchase intention using OGB in the country. These empirical evidences provide insights for practitioners in particular the marketing managers of OGB platforms on how to better strategize in order to attract and sustain the customers. 
655 0 |9 64  |a Theses, IIUM local 
690 |9 19519  |a Dissertations, Academic  |x Department of Business Administration  |z IIUM 
700 0 |a Suharni Maulan  |e degree supervisor 
710 2 |9 169  |a International Islamic University Malaysia  |b Department of Business Administration 
856 1 4 |u http://studentrepo.iium.edu.my/handle/123456789/11307 
900 |a sz to asbh 
942 |2 lcc  |n 0  |c THESIS 
999 |c 512786  |d 544203 
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