CRM-Change Management: The Role Of Training In Successful CRM Implementation

This research focuses on training as an aspect of change management process, aims to analyze and investigate the role of training along the change management process while implementing CRM solutions. In this regard, identification of necessary changes, required trainings, types and contents of train...

Full description

Saved in:

Bibliographic Details
Main Author:	Koohestani, Ali
Format:	Thesis
Published:	2006
Subjects:	LB Theory and practice of education
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-mmu-ep.1062
record_format	uketd_dc
spelling	my-mmu-ep.10622010-07-19T07:53:50Z CRM-Change Management: The Role Of Training In Successful CRM Implementation 2006-09 Koohestani, Ali LB Theory and practice of education This research focuses on training as an aspect of change management process, aims to analyze and investigate the role of training along the change management process while implementing CRM solutions. In this regard, identification of necessary changes, required trainings, types and contents of training programs in detail are considered and discussed. 2006-09 Thesis http://shdl.mmu.edu.my/1062/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Research Library
institution	Multimedia University
collection	MMU Institutional Repository
topic	LB Theory and practice of education
spellingShingle	LB Theory and practice of education Koohestani, Ali CRM-Change Management: The Role Of Training In Successful CRM Implementation
description	This research focuses on training as an aspect of change management process, aims to analyze and investigate the role of training along the change management process while implementing CRM solutions. In this regard, identification of necessary changes, required trainings, types and contents of training programs in detail are considered and discussed.
format	Thesis
qualification_level	Master's degree
author	Koohestani, Ali
author_facet	Koohestani, Ali
author_sort	Koohestani, Ali
title	CRM-Change Management: The Role Of Training In Successful CRM Implementation
title_short	CRM-Change Management: The Role Of Training In Successful CRM Implementation
title_full	CRM-Change Management: The Role Of Training In Successful CRM Implementation
title_fullStr	CRM-Change Management: The Role Of Training In Successful CRM Implementation
title_full_unstemmed	CRM-Change Management: The Role Of Training In Successful CRM Implementation
title_sort	crm-change management: the role of training in successful crm implementation
granting_institution	Multimedia University
granting_department	Research Library
publishDate	2006
_version_	1747829249419509760

CRM-Change Management: The Role Of Training In Successful CRM Implementation

Similar Items