Northport(Malaysia) Bhd : The Impact Of E-Services On Customer Dependencies

A survey was conducted to analyze customers' reactions towards Northport's E-services initiatives. This research shows that the E-Services initiatives have positive effects on customer acceptance.

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Bibliographic Details
Main Author: Ooi, Sin Cheak
Format: Thesis
Published: 2006
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id my-mmu-ep.1138
record_format uketd_dc
spelling my-mmu-ep.11382010-08-23T03:31:11Z Northport(Malaysia) Bhd : The Impact Of E-Services On Customer Dependencies 2006-06 Ooi, Sin Cheak LB Theory and practice of education A survey was conducted to analyze customers' reactions towards Northport's E-services initiatives. This research shows that the E-Services initiatives have positive effects on customer acceptance. 2006-06 Thesis http://shdl.mmu.edu.my/1138/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Research Library
institution Multimedia University
collection MMU Institutional Repository
topic LB Theory and practice of education
spellingShingle LB Theory and practice of education
Ooi, Sin Cheak
Northport(Malaysia) Bhd : The Impact Of E-Services On Customer Dependencies
description A survey was conducted to analyze customers' reactions towards Northport's E-services initiatives. This research shows that the E-Services initiatives have positive effects on customer acceptance.
format Thesis
qualification_level Master's degree
author Ooi, Sin Cheak
author_facet Ooi, Sin Cheak
author_sort Ooi, Sin Cheak
title Northport(Malaysia) Bhd : The Impact Of E-Services On Customer Dependencies
title_short Northport(Malaysia) Bhd : The Impact Of E-Services On Customer Dependencies
title_full Northport(Malaysia) Bhd : The Impact Of E-Services On Customer Dependencies
title_fullStr Northport(Malaysia) Bhd : The Impact Of E-Services On Customer Dependencies
title_full_unstemmed Northport(Malaysia) Bhd : The Impact Of E-Services On Customer Dependencies
title_sort northport(malaysia) bhd : the impact of e-services on customer dependencies
granting_institution Multimedia University
granting_department Research Library
publishDate 2006
_version_ 1747829299750109184