Characteristic-based adoption model of private label product in Malaysian hypermarket

The challenges faced by private label products in developing markets, particularly in Asia, stem from two significant factors: a lack of trust among Asian consumers towards private label brands and retailers' attempts to directly replicate the European private label model in the Asian market. E...

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Main Author: Wee, Stany Lian Fong
Format: Thesis
Published: 2023
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id my-mmu-ep.12864
record_format uketd_dc
spelling my-mmu-ep.128642024-08-28T01:15:00Z Characteristic-based adoption model of private label product in Malaysian hypermarket 2023-03 Wee, Stany Lian Fong HD69 Other Including business consultants, capacity, size of industries, etc. The challenges faced by private label products in developing markets, particularly in Asia, stem from two significant factors: a lack of trust among Asian consumers towards private label brands and retailers' attempts to directly replicate the European private label model in the Asian market. Existing private label literature has predominantly focused on consumers' buying behavior, attitudes, and preferences, with more attention given to developed markets than developing ones. To improve market share and successfully penetrate developing markets, retailers need a deeper understanding of how to address private label brand trust issues and prioritize the adoption and diffusion of private labels in these regions. This study takes a unique approach compared to previous research on private labels by focusing on three main aspects: (1) Extending the characteristic-adoption model of the Diffusion of Innovation theory to the private label product category, (2) Investigating private label as an innovation among non-users in developing markets, and (3) Introducing a trust-based commendation to complement 'brand trust' as a new innovation characteristic in the Diffusion of Innovation literature. This study has also enhanced the Diffusion of Innovation methodology by placing emphasis on the novelty of the innovation when collecting data from respondents. This approach aligns with Rogers' assertion that information about innovation characteristics is most valuable when obtained before or concurrently with respondents' adoption decisions. The focus of the Diffusion of Innovation research must be on non-adopters to meet the criteria of novelty. 2023-03 Thesis https://shdl.mmu.edu.my/12864/ http://erep.mmu.edu.my/ phd doctoral Multimedia University Faculty of Business (FOB) EREP ID: 12288
institution Multimedia University
collection MMU Institutional Repository
topic HD69 Other Including business consultants
capacity
size of industries
etc.
spellingShingle HD69 Other Including business consultants
capacity
size of industries
etc.
Wee, Stany Lian Fong
Characteristic-based adoption model of private label product in Malaysian hypermarket
description The challenges faced by private label products in developing markets, particularly in Asia, stem from two significant factors: a lack of trust among Asian consumers towards private label brands and retailers' attempts to directly replicate the European private label model in the Asian market. Existing private label literature has predominantly focused on consumers' buying behavior, attitudes, and preferences, with more attention given to developed markets than developing ones. To improve market share and successfully penetrate developing markets, retailers need a deeper understanding of how to address private label brand trust issues and prioritize the adoption and diffusion of private labels in these regions. This study takes a unique approach compared to previous research on private labels by focusing on three main aspects: (1) Extending the characteristic-adoption model of the Diffusion of Innovation theory to the private label product category, (2) Investigating private label as an innovation among non-users in developing markets, and (3) Introducing a trust-based commendation to complement 'brand trust' as a new innovation characteristic in the Diffusion of Innovation literature. This study has also enhanced the Diffusion of Innovation methodology by placing emphasis on the novelty of the innovation when collecting data from respondents. This approach aligns with Rogers' assertion that information about innovation characteristics is most valuable when obtained before or concurrently with respondents' adoption decisions. The focus of the Diffusion of Innovation research must be on non-adopters to meet the criteria of novelty.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Wee, Stany Lian Fong
author_facet Wee, Stany Lian Fong
author_sort Wee, Stany Lian Fong
title Characteristic-based adoption model of private label product in Malaysian hypermarket
title_short Characteristic-based adoption model of private label product in Malaysian hypermarket
title_full Characteristic-based adoption model of private label product in Malaysian hypermarket
title_fullStr Characteristic-based adoption model of private label product in Malaysian hypermarket
title_full_unstemmed Characteristic-based adoption model of private label product in Malaysian hypermarket
title_sort characteristic-based adoption model of private label product in malaysian hypermarket
granting_institution Multimedia University
granting_department Faculty of Business (FOB)
publishDate 2023
_version_ 1811768011597545472