Effects of green human resource management practices and green work engagement on job performance in telecommunication industry in Malaysia

This study investigated the relationship between green human resource management practices and job performance in the telecommunication industry in Malaysia with the mediating effect of green work engagement. The study focused solely on telecommunications employees and used survey questionnaires to...

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Main Author: Apoo, Vinothini
Format: Thesis
Published: 2023
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id my-mmu-ep.12892
record_format uketd_dc
spelling my-mmu-ep.128922024-08-29T07:54:11Z Effects of green human resource management practices and green work engagement on job performance in telecommunication industry in Malaysia 2023-09 Apoo, Vinothini HF5549-5549.5 Personnel management. Employment management This study investigated the relationship between green human resource management practices and job performance in the telecommunication industry in Malaysia with the mediating effect of green work engagement. The study focused solely on telecommunications employees and used survey questionnaires to obtain the relevant data. As a result, 355 questionnaires have been collected, and the study employed SmartPLS and SPSS for the analysis and result interpretation. The data analysis techniques that were employed are descriptive analysis, measurement model analysis, structural equation modelling analysis and mediation analysis. Based on the findings of this study, it can be inferred that the implementation of green recruitment and selection, green performance management, green empowerment and participation and green organisational culture directly influence job performance. Therefore, organisations should prioritise these green human resource management practices to improve employees' job performance. However, the study suggests that green compensation and benefits and green training and development may not have a significant impact on employees' job performance. Furthermore, the study indicates that green work engagement acts as a mediator only in the relationship between green empowerment and participation, with regards to job performance. In other words, the level of employees' engagement in environmentally friendly work practices affects the extent to which green empowerment and participation practices impact job performance. The implication and policy recommendations of these findings may be used by telecommunications companies to improve their green human resource management practices and enhance their employees’ performance. This study offers a clear strategy to assist future researchers in green human resource management and job performance with the mediating effect of green work engagement. 2023-09 Thesis https://shdl.mmu.edu.my/12892/ http://erep.mmu.edu.my/ masters Multimedia University Faculty of Business (FOB) EREP ID: 12320
institution Multimedia University
collection MMU Institutional Repository
topic HF5549-5549.5 Personnel management
Employment management
spellingShingle HF5549-5549.5 Personnel management
Employment management
Apoo, Vinothini
Effects of green human resource management practices and green work engagement on job performance in telecommunication industry in Malaysia
description This study investigated the relationship between green human resource management practices and job performance in the telecommunication industry in Malaysia with the mediating effect of green work engagement. The study focused solely on telecommunications employees and used survey questionnaires to obtain the relevant data. As a result, 355 questionnaires have been collected, and the study employed SmartPLS and SPSS for the analysis and result interpretation. The data analysis techniques that were employed are descriptive analysis, measurement model analysis, structural equation modelling analysis and mediation analysis. Based on the findings of this study, it can be inferred that the implementation of green recruitment and selection, green performance management, green empowerment and participation and green organisational culture directly influence job performance. Therefore, organisations should prioritise these green human resource management practices to improve employees' job performance. However, the study suggests that green compensation and benefits and green training and development may not have a significant impact on employees' job performance. Furthermore, the study indicates that green work engagement acts as a mediator only in the relationship between green empowerment and participation, with regards to job performance. In other words, the level of employees' engagement in environmentally friendly work practices affects the extent to which green empowerment and participation practices impact job performance. The implication and policy recommendations of these findings may be used by telecommunications companies to improve their green human resource management practices and enhance their employees’ performance. This study offers a clear strategy to assist future researchers in green human resource management and job performance with the mediating effect of green work engagement.
format Thesis
qualification_level Master's degree
author Apoo, Vinothini
author_facet Apoo, Vinothini
author_sort Apoo, Vinothini
title Effects of green human resource management practices and green work engagement on job performance in telecommunication industry in Malaysia
title_short Effects of green human resource management practices and green work engagement on job performance in telecommunication industry in Malaysia
title_full Effects of green human resource management practices and green work engagement on job performance in telecommunication industry in Malaysia
title_fullStr Effects of green human resource management practices and green work engagement on job performance in telecommunication industry in Malaysia
title_full_unstemmed Effects of green human resource management practices and green work engagement on job performance in telecommunication industry in Malaysia
title_sort effects of green human resource management practices and green work engagement on job performance in telecommunication industry in malaysia
granting_institution Multimedia University
granting_department Faculty of Business (FOB)
publishDate 2023
_version_ 1811768018655510528