Stress Level Among Customer Service Executives In Business Process Outsourcing Industry (BPO) In Malaysia - Factors Contributing To Stress

The purpose of this study will be to collect an access data that will reflect factors(variables) that contributes to stress level among Information System (IS) employees in BPO industry. The focus of this study will be to provide findings to improve further on the areas that cause stress. The findin...

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Main Author: Ramasami, Suthithra
Format: Thesis
Published: 2007
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id my-mmu-ep.1300
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spelling my-mmu-ep.13002010-08-19T03:57:25Z Stress Level Among Customer Service Executives In Business Process Outsourcing Industry (BPO) In Malaysia - Factors Contributing To Stress 2007-09 Ramasami, Suthithra RA421-790.95 Public health. Hygiene. Preventive medicine The purpose of this study will be to collect an access data that will reflect factors(variables) that contributes to stress level among Information System (IS) employees in BPO industry. The focus of this study will be to provide findings to improve further on the areas that cause stress. The findings will help the growth of BPO industry in Malaysia by tackling work related stress appropriately. 2007-09 Thesis http://shdl.mmu.edu.my/1300/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Research Library
institution Multimedia University
collection MMU Institutional Repository
topic RA421-790.95 Public health
Hygiene
Preventive medicine
spellingShingle RA421-790.95 Public health
Hygiene
Preventive medicine
Ramasami, Suthithra
Stress Level Among Customer Service Executives In Business Process Outsourcing Industry (BPO) In Malaysia - Factors Contributing To Stress
description The purpose of this study will be to collect an access data that will reflect factors(variables) that contributes to stress level among Information System (IS) employees in BPO industry. The focus of this study will be to provide findings to improve further on the areas that cause stress. The findings will help the growth of BPO industry in Malaysia by tackling work related stress appropriately.
format Thesis
qualification_level Master's degree
author Ramasami, Suthithra
author_facet Ramasami, Suthithra
author_sort Ramasami, Suthithra
title Stress Level Among Customer Service Executives In Business Process Outsourcing Industry (BPO) In Malaysia - Factors Contributing To Stress
title_short Stress Level Among Customer Service Executives In Business Process Outsourcing Industry (BPO) In Malaysia - Factors Contributing To Stress
title_full Stress Level Among Customer Service Executives In Business Process Outsourcing Industry (BPO) In Malaysia - Factors Contributing To Stress
title_fullStr Stress Level Among Customer Service Executives In Business Process Outsourcing Industry (BPO) In Malaysia - Factors Contributing To Stress
title_full_unstemmed Stress Level Among Customer Service Executives In Business Process Outsourcing Industry (BPO) In Malaysia - Factors Contributing To Stress
title_sort stress level among customer service executives in business process outsourcing industry (bpo) in malaysia - factors contributing to stress
granting_institution Multimedia University
granting_department Research Library
publishDate 2007
_version_ 1747829339018231808