Impact of Information Communication Technology on Customer Satisfaction in Airline Industry

Impact of Information Communication Technology on Customer Satisfaction in Airline Industry

This project deals in the main, with the problem of customer satisfaction in a service industry , namely, the Airline Industry, with special reference to the Passenger Community. The factor that is taken up for special investigation is the effect of impact of Information Communication Technology.

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书目详细资料
主要作者:	Sankaran, Muthulakshmi
格式:	Thesis
出版:	2003
主题:	HF5410-5417.5 Marketing Distribution of products
标签:	添加标签没有标签, 成为第一个标记此记录!

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