Knowledge Sharing Among Call Center Workers In Cyberjaya
This study investigates the application of knowledge sharing among call centers workers in Cyberjaya, and their associated offices in Kuala Lumpur, and the techniques for improving it. A knowledge sharing model is developed , and its validity is verified by conducting a survey in the call centers.
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my-mmu-ep.13572010-09-02T06:22:35Z Knowledge Sharing Among Call Center Workers In Cyberjaya 2008-07 Barcholooei, Simin Khosrowbeygi HD28-70 Management. Industrial Management This study investigates the application of knowledge sharing among call centers workers in Cyberjaya, and their associated offices in Kuala Lumpur, and the techniques for improving it. A knowledge sharing model is developed , and its validity is verified by conducting a survey in the call centers. 2008-07 Thesis http://shdl.mmu.edu.my/1357/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Research Library |
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Multimedia University |
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MMU Institutional Repository |
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HD28-70 Management Industrial Management |
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HD28-70 Management Industrial Management Barcholooei, Simin Khosrowbeygi Knowledge Sharing Among Call Center Workers In Cyberjaya |
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This study investigates the application of knowledge sharing among call centers workers in Cyberjaya, and their associated offices in Kuala Lumpur, and the techniques for improving it. A knowledge sharing model is developed , and its validity is verified by conducting a survey in the call centers. |
format |
Thesis |
qualification_level |
Master's degree |
author |
Barcholooei, Simin Khosrowbeygi |
author_facet |
Barcholooei, Simin Khosrowbeygi |
author_sort |
Barcholooei, Simin Khosrowbeygi |
title |
Knowledge Sharing Among Call Center Workers In Cyberjaya |
title_short |
Knowledge Sharing Among Call Center Workers In Cyberjaya |
title_full |
Knowledge Sharing Among Call Center Workers In Cyberjaya |
title_fullStr |
Knowledge Sharing Among Call Center Workers In Cyberjaya |
title_full_unstemmed |
Knowledge Sharing Among Call Center Workers In Cyberjaya |
title_sort |
knowledge sharing among call center workers in cyberjaya |
granting_institution |
Multimedia University |
granting_department |
Research Library |
publishDate |
2008 |
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1747829352678031360 |