Knowledge Sharing Among Call Center Workers In Cyberjaya

This study investigates the application of knowledge sharing among call centers workers in Cyberjaya, and their associated offices in Kuala Lumpur, and the techniques for improving it. A knowledge sharing model is developed , and its validity is verified by conducting a survey in the call centers.

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Bibliographic Details
Main Author: Barcholooei, Simin Khosrowbeygi
Format: Thesis
Published: 2008
Subjects:
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id my-mmu-ep.1357
record_format uketd_dc
spelling my-mmu-ep.13572010-09-02T06:22:35Z Knowledge Sharing Among Call Center Workers In Cyberjaya 2008-07 Barcholooei, Simin Khosrowbeygi HD28-70 Management. Industrial Management This study investigates the application of knowledge sharing among call centers workers in Cyberjaya, and their associated offices in Kuala Lumpur, and the techniques for improving it. A knowledge sharing model is developed , and its validity is verified by conducting a survey in the call centers. 2008-07 Thesis http://shdl.mmu.edu.my/1357/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Research Library
institution Multimedia University
collection MMU Institutional Repository
topic HD28-70 Management
Industrial Management
spellingShingle HD28-70 Management
Industrial Management
Barcholooei, Simin Khosrowbeygi
Knowledge Sharing Among Call Center Workers In Cyberjaya
description This study investigates the application of knowledge sharing among call centers workers in Cyberjaya, and their associated offices in Kuala Lumpur, and the techniques for improving it. A knowledge sharing model is developed , and its validity is verified by conducting a survey in the call centers.
format Thesis
qualification_level Master's degree
author Barcholooei, Simin Khosrowbeygi
author_facet Barcholooei, Simin Khosrowbeygi
author_sort Barcholooei, Simin Khosrowbeygi
title Knowledge Sharing Among Call Center Workers In Cyberjaya
title_short Knowledge Sharing Among Call Center Workers In Cyberjaya
title_full Knowledge Sharing Among Call Center Workers In Cyberjaya
title_fullStr Knowledge Sharing Among Call Center Workers In Cyberjaya
title_full_unstemmed Knowledge Sharing Among Call Center Workers In Cyberjaya
title_sort knowledge sharing among call center workers in cyberjaya
granting_institution Multimedia University
granting_department Research Library
publishDate 2008
_version_ 1747829352678031360