APA (7th ed.) Citation

Yi, S. W. (2008). The Impact Of TQM On Customer Satisfaction: An Empirical Analysis Of Service Organizations In Malaysia.

Chicago Style (17th ed.) Citation

Yi, Sit Wen. The Impact Of TQM On Customer Satisfaction: An Empirical Analysis Of Service Organizations In Malaysia. 2008.

MLA (8th ed.) Citation

Yi, Sit Wen. The Impact Of TQM On Customer Satisfaction: An Empirical Analysis Of Service Organizations In Malaysia. 2008.

Warning: These citations may not always be 100% accurate.