Customers Perspectives On Electronic Banking In Malaysia

This paper undertakes to investigate how much electronic banking has improved Customer Relationship Management provided by the local banks from customers' perspectives.

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Bibliographic Details
Main Author: Ariffin, Norlida
Format: Thesis
Published: 2007
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id my-mmu-ep.1448
record_format uketd_dc
spelling my-mmu-ep.14482010-09-02T06:02:38Z Customers Perspectives On Electronic Banking In Malaysia 2007-04 Ariffin, Norlida HG1710 Electronic Funds Transfers This paper undertakes to investigate how much electronic banking has improved Customer Relationship Management provided by the local banks from customers' perspectives. 2007-04 Thesis http://shdl.mmu.edu.my/1448/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Research Library
institution Multimedia University
collection MMU Institutional Repository
topic HG1710 Electronic Funds Transfers
spellingShingle HG1710 Electronic Funds Transfers
Ariffin, Norlida
Customers Perspectives On Electronic Banking In Malaysia
description This paper undertakes to investigate how much electronic banking has improved Customer Relationship Management provided by the local banks from customers' perspectives.
format Thesis
qualification_level Master's degree
author Ariffin, Norlida
author_facet Ariffin, Norlida
author_sort Ariffin, Norlida
title Customers Perspectives On Electronic Banking In Malaysia
title_short Customers Perspectives On Electronic Banking In Malaysia
title_full Customers Perspectives On Electronic Banking In Malaysia
title_fullStr Customers Perspectives On Electronic Banking In Malaysia
title_full_unstemmed Customers Perspectives On Electronic Banking In Malaysia
title_sort customers perspectives on electronic banking in malaysia
granting_institution Multimedia University
granting_department Research Library
publishDate 2007
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