A Study On Information Technology Infrastructure Library (ITIL) Implementation In Dell

A Study On Information Technology Infrastructure Library (ITIL) Implementation In Dell

This paper focuses on how the Information Technology Infrastructure Library (ITIL) standardization in Service Management can replace the traditional method, focusing on aspect such as cost and time saving. The finding of the study indicates that the ITIL framework is more cost saving than the curren...

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Bibliographic Details
Main Author: Rajendran, Vinothini
Format: Thesis
Published: 2009
Subjects:
T Technology (General)
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id my-mmu-ep.1508
record_format uketd_dc
spelling my-mmu-ep.15082010-10-05T05:29:14Z A Study On Information Technology Infrastructure Library (ITIL) Implementation In Dell 2009-04 Rajendran, Vinothini T Technology (General) This paper focuses on how the Information Technology Infrastructure Library (ITIL) standardization in Service Management can replace the traditional method, focusing on aspect such as cost and time saving. The finding of the study indicates that the ITIL framework is more cost saving than the current method. 2009-04 Thesis http://shdl.mmu.edu.my/1508/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Research Library
institution Multimedia University
collection MMU Institutional Repository
topic T Technology (General)
spellingShingle T Technology (General)
Rajendran, Vinothini
A Study On Information Technology Infrastructure Library (ITIL) Implementation In Dell
description This paper focuses on how the Information Technology Infrastructure Library (ITIL) standardization in Service Management can replace the traditional method, focusing on aspect such as cost and time saving. The finding of the study indicates that the ITIL framework is more cost saving than the current method.
format Thesis
qualification_level Master's degree
author Rajendran, Vinothini
author_facet Rajendran, Vinothini
author_sort Rajendran, Vinothini
title A Study On Information Technology Infrastructure Library (ITIL) Implementation In Dell
title_short A Study On Information Technology Infrastructure Library (ITIL) Implementation In Dell
title_full A Study On Information Technology Infrastructure Library (ITIL) Implementation In Dell
title_fullStr A Study On Information Technology Infrastructure Library (ITIL) Implementation In Dell
title_full_unstemmed A Study On Information Technology Infrastructure Library (ITIL) Implementation In Dell
title_sort study on information technology infrastructure library (itil) implementation in dell
granting_institution Multimedia University
granting_department Research Library
publishDate 2009
_version_ 1747829388703956992

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